Computer Tune-up
Much like an automobile, your computer will become slower and start to have problems if it is not ‘tuned’ regularly. Old temporary files and applications clutter up the hard drive, files get fragmented, and some applications can even spy on your surfing habits, and get in the way of your Internet access. The Console Doctor’s Tune Up will enhance your computer’s performance, and make sure you’re fully protected from security threats and viruses. While we’re at it, we’ll provide recommendations for how to make the most of the hardware and software investments you’ve made. Let us professionally tune-up your system for peak performance and security!
Tune-Up service includes:
• Running Diagnostics to check your system for hardware problems
• Update virus software and check for viruses
• Check that your PC is secure from unauthorized access
• Delete temporary and trash files
• Remove unnecessary programs from running at startup
• Uninstall unnecessary programs and components
• Check for and correct disk and directory errors
• Ensure you have enough disk space for your future usage
• Defragment your hard drive for better performance
• Check your display settings are set correctly
• Overall System evaluation
• Teach you how to maintain your own PC
Virus/Spyware Removal
Is your computer acting funny? Have your friends been receiving strange e-mails from you? If you detect or suspect a virus on your computer, please contact us immediately. Just explain the symptoms your computer is having so we can come and repair it.
We are experts at properly removing viruses, patching up the damage and safely protecting your files for the future. We can suggest virus scan software and also install it. Make sure you don’t take viruses lightly because they can bring your computer activity to a screeching halt.
Spyware/Popus/Spam
Spyware, Popups and SPAM are ongoing problems that every computer user endures and there isn’t an end in site. Security is a must these days so don’t take it lightly. We can recommend and install programs that will alleviate the symptons associated with these no good varmints.
We have packaged a special bundle of software and hardware products to install on your PC that will dramatically cut down on these attacks. You usually don’t know that you have spyware on your PC, but it is very dangerous to the operation of your computer. This spyware is loaded in your system through email sources, Internet sources and even, sometimes, software. DO NOT take this lightly. Call us to make sure you are protected.
Data Back-up/Recovery
• How often do you backup your data on your computer ?
• If your computer was damaged or stolen, would you lose valuable data?
• How would you replace your family photos, documents, and email address book?
• Hard drives do not last forever; eventually your hard drive will fail, are you prepared?
• Ask yourself what kind of shape your business would be in if you were to lose all of your data including your customer records, your accounts receivable, payroll records, vendor records, and even the software you use to run the business.
The Console Doctor can recommend and implement a backup strategy tailored to suit your needs.
Before working on any computer system, The Console Doctor recommends backing up your data to protect it from corruption or loss. We will, if requested, copy your data to an external storage device while we work on your computer.
Backup Service includes:
• Data Backup Solution
• Multi-PC Data Backups
• Data Transfer
• Data Recovery
• Emails, addresses and documents recovery, transfer and backup
Networking
Wireless networks can be vulnerable to attack by hackers if not configured properly. If you are interested in getting a wireless network for your home or office, or would like us to secure your network from attack by hackers, give us a call.
The Console Doctor will ensure your data is safe and your network is configured properly to defend against hackers and data thieves. Whether it be installing Ethernet cable for your small office or setting up a wireless network in your home, we have the answer. Let one of our technicians sit down with you to determine the most sensible networking solution!
Networking service includes
• Network selection, Installation and Setup
• Network Troubleshooting
• File,Printer, And Fax Sharing
• Multi-PC Data Backup and Restore
• Privacy/Security Assessment and protection
• Office/Home Internet/Network setup (DSL, Cable Modem, Router Wireless & Wired)
• Virtual Private Networks (VNP/VNC) setup
• Home or Small Office Ethernet Cat5 cabling
• Installing and configuring wireless networks
• Wireless Print server setups (Windows NT 4.0, 2000, 2003)
• Application Server setups
• Network Printer installs
• Switch & Router Configuration
• Wireless Network Troubleshooting
• Wireless Access Point Install
Privacy & security
Are you aware of all the different ways that private and potentially sensitive data (such as email, credit card numbers, family data, etc.) can be seen by other people you don’t know or trust? The Console Doctor can do a security assessment of your current network, computer applications, settings, and habits, and recommend ways to keep private data private, while still getting the benefits of networking and internet access. As part of our standard services, we can set up a firewall to protect your network against outside intruders.
PC Troubleshooting
Computers are complex and when things go wrong they can become beasts. Our experienced technicians are adept at quickly figuring out computer problems, and in many cases fixing them right on the spot. In cases where hardware has broken down, We can determine your best options for getting the system back up and running, and provide replacement parts. In the process of troubleshooting, it can also make sense to upgrade at the same time, to improve performance, storage capacity or functionality.
Hardware installation/upgrades
Hardware installations can be intimidating even for people who are computer-savvy. Whether you’re adding a scanner, a bigger disk drive, more memory, or any number of other hardware upgrades or replacements , The Console Doctors can help. We can provide the best recommendations for achieving your goals, the best brands and most cost-effective sources from which to obtain parts. We can also provide parts directly, and install them for you, while guaranteeing that things will work when it’s all put back together.
With The Console Doctor, you’ll always get “plug and play” rather than “plug and pray”!
Software Installations/Upgrades
Unfortunately, just like with hardware, software installation can be perilous and is often tedious, such as when upgrading your computer operating system.
The Console Doctor will make any software installation or upgrade painless for you by making sure things are set up right. Our technicians know where all the updated drivers are, and they know the things that software manufacturers don’t tell you in the manuals, such as how different software packages and options affect each other, degrade performance, etc.
Email Internet Issues
Do you have problems sending and receiving your e-mail or have problems accessing the Internet? This is very frustrating and is a constant challenge for computer users.
Let us make your e-mail and Internet programs operate at their maximum capacity so you don’t lose any productivity. If you are used to using these tools every day , it is impossible to go without them. Call The Console Doctor today to repair your e-mail and internet issue.
Email Setup (outlook Express, Microsoft Outlook, etc) and Troubleshooting
Web Design
The Console Doctor offers a complete range of web design and marketing services. Let us give your business a unique and professional marketing presence through web sites and graphic design materials.
Our services include:
• Web Design
• Graphic Design
• Internet Marketing
• Flash Animation
• E-Commerce
• Web-based applications
• Database Development
• Logo Creation
• Website Administrative Tools
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